For the service, you will need to change into our spa clothes so we can get to your neck and shoulders. We recommend wearing a top and pants rather than a romper or jumpsuit because they are harder to change.

Yes, we can accommodate nine guests at once, but making an appointment in advance is strongly recommended.

We kindly request that children are not brought into the service area, as there is no supervision available, and this may affect the tranquil environment necessary for an optimal experience. We appreciate your understanding and cooperation!

Any type of treated hair can use any of our ingredients safely! However, the color or keratin may fade during our detoxification process if you had any chemical treatments performed recently. We suggested clients wait at least 7 days after any sort of hair treatment prior to getting a Head Spa.

*To ensure the best possible outcome, it is important to provide us with unobstructed access to the scalp, we kindly request that customers with extensions or dreadlocks consider removing these prior to receiving our head spa treatment.
*We are not responsible for any damages caused if you chose to get the service while having it on

Please DO let us know if you are Expecting! Ingredients in our Head Spa are all-natural and organic, making it totally safe for pregnant clients. However, if you are concerned about being exposed to certain types of oil, please consult first with your doctor and let us know in advance. Also, guests are to lie flat on their backs during the service, so if you are unable to do this, we suggest that you wait until after delivery.

Indeed, you can for a few minutes with advance permission; however, we really do ask that you set your phone to quiet mode and don't talk since there will be other clients in the spa room, and if conceivable, put it to the side so you can partake in the experience completely!

- Please be aware that Aura Head Spa is not responsible for any lost or forgotten items.

- All gift card purchases are final. We do not offer refunds on electronic or physical gift cards. However, adjustments can be made in cases of incorrect email addresses.

- After using our service, you are welcome to use our dedicated styling stations for blow-drying and styling your hair. You can also add a blow-dry service to your session if desired.
- Please note that we offer simple drying services, rather than traditional salon styling.
- You may proceed to the front desk for payment or tips at the end of your service, using either card or cash.